Testimonials
IIP Assessments | Panel Feedback | Peer Feedback
Investor in People (IIP) Assessments
Client description: Council in Hampshire
Rating: 11/11 marked as Very Satisfied (6/6)
Best Aspects: Professionalism and friendliness of assessor. Good post recognition review report from which to develop appropriate action plan.
Client description: Resort
Rating: 11/11 marked as Very Satisfied (6/6)
Best Aspects: The ease and professionalism of the assessor were very reassuring to the team, which enabled an accurate assessment to be made of our site. Many thanks to Chris Butcher.
Client description: School
Rating: 11/11 marked as Very Satisfied (6/6)
Best Aspects: The new standards are an improvement on what went before and are more relevant and useful to our organisation. The recommendations were also thoughtful and useful. They will be immediately acted upon.
Client description: School
Rating: 11/11 marked as Very Satisfied (6/6)
Best Aspects: The focus it gave us on valuing the people in the organisation at all levels.
Panel Feedback
Chris has to take his recommendations to panel when he has assessed an organisation against the standard. His recommendations have to be supported whether he is suggesting a pass or fail. Here are some of the comments from the panel:
June 06
The panel agree that this was a complicated and difficult assignment and that Chris produced an excellent, comprehensive and balanced report. The Panel feel that there are few assessors that could have achieved this quality of report and action plans under such difficult circumstances.
June 06
Thanks to Chris for a clear and well structured report, suitably reflective of their self assessment in response to the "streamline matrix".
July 06
A truly excellent report; what they have achieved in 15 months is nothing short of a miracle but it shows what really can be achieved by empowering colleagues and by working as a team.
Peer Feedback
As part of Chris's ongoing CPD an Official observation is required. Here are some comments from the January 06 feedback report.
"Chris demonstrated during his interviews with the MD and other Directors that he understood the issues facing the Financial Services Industry in relation to complying with the FSA compliance regulations."
"Chris demonstrated during the interviews and feedback meeting with the MD and Director that he had gained their respect. He was very professional at all times. Also the client wanted Chris to conduct the review; he was their original assessor."
"Chris quickly developed a rapport with interviewees and demonstrated through his interview introduction that he did understand people's concerns over being interviewed."
"His questioning style was open and the questions were pertinent to gathering evidence against the Standard. Interviewees were keen to answer his questions and were very co-operative during their interviews..... He ensured that he gave all interviewees the opportunity to answer his questions without interrupting, which demonstrated that he was listening to what they were saying."
"Chris was very organised and had prepared his questions sheet to use for different levels of interviewees. He also cross referenced his interview notes and transferred these onto an evidence matrix."
"I found the observations to be very positive and beneficial. With the current version of the standard still relatively new in terms of being the only version available, it was good to be able to discuss my own interpretations and queries with another experienced practitioner."